PrivacyPolicy

01Information We Collect

We collect information you provide directly when you create an account, apply to a program, purchase a course or product, book a coaching session, or contact us.

• Account details: name, email address, and password.
• Application details: professional background, military service history (if you share it), coding experience, and goals submitted through our application forms.
• Payment details: processed by Stripe; we never store full card numbers on our servers.
• Learning activity: course progress, lesson completions, and assessment results.
• Communications: messages you send us, including support requests and scheduling details.

02How We Use Your Information

We use the information we collect to operate and improve the platform, including:

• Delivering courses, cohort programs, coaching sessions, and purchased products.
• Evaluating program applications and scheduling strategy calls.
• Processing payments, refunds, and order fulfillment.
• Tracking learning progress and assessing readiness against our program rubrics.
• Sending service communications about your account, purchases, and enrollment.
• Improving our curriculum, features, and user experience.

03Third-Party Services

We rely on a small number of service providers to run the platform. Each receives only the data needed to perform its function: Stripe (payments), Cloudinary (media hosting), Typeform (application forms), Calendly (call scheduling), and our database and hosting providers. We do not sell your personal information to anyone.

04Cookies & Analytics

We use cookies and similar technologies that are necessary to keep you signed in and to remember preferences such as your theme. If we adopt analytics tooling, it will be used to understand aggregate usage of the platform, not to build advertising profiles.

05Data Retention & Security

We retain your information for as long as your account is active or as needed to provide services, meet legal obligations, and resolve disputes. We use industry-standard safeguards — encrypted connections, hashed passwords, and access controls — to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

06Your Rights & Choices

You may access, update, or delete your account information at any time from your account settings, or by contacting us. Depending on where you live, you may have additional rights — such as data portability or the right to object to certain processing — which we will honor as required by applicable law.

07Children's Privacy

The platform is intended for adults pursuing professional education. We do not knowingly collect personal information from anyone under 16. If you believe a minor has provided us information, contact us and we will delete it.

08Changes to This Policy

We may update this policy as the platform evolves. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you by email or an in-app notice.

09Contact Us

Questions about this policy or your data? Email us at hello@the10xdevelopers.com and we will respond promptly.